To contact us for any support issues please use one of the following methods:
Monday-Friday 9am – 7pm (excluding bank holidays)
Phone: 0116 274 7360
Out of Hours
You can contact support at anytime using one of the options below.
Open a support ticket by going to the Ticket Manager option from the Menu above. You will need to Register the first time you use the system, just go to the Register option on the menu.
Via Email: support@cloudscapeconnect.co.uk (Registration required, use the Register option on the menu.)
Via SMS: Text the word “Help” followed by a description of your problem e.g “Help my internet is not working” to 07984 370641 .
For remote support: when asked by a technician click on this link Download Support App
For any issues involving scams of phishing email us at abuse@cloudscapeconnect.co.uk